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I need to change my sign-in email

Kidder
Listener

I need to change my sign-in email, but I cannot access my previous email  to confirm the change. So, what do I do to solve this?

I tried to contact Zoom Support but not work

4 REPLIES 4

Bri
Zoom Moderator
Zoom Moderator

Hi @Kidder! I have gone ahead and created a support ticket since your issue is unique to your account. Be on the lookout for an update via your email. 

Hi Bri:

I just upgraded my Zoom account to Pro One. I have the same dilemma in that the old work email that I used for Zoom is gone. I'm now self employed. Zoom still lists me as a basic membership. ***********

Muffet
Listener

I have the same problem, I tooI need to change my sign-in email, but I cannot access my previous email  to confirm the change. So, what do I do to solve this? I tried to contact Zoom Support but not work for me either. Can anyone help me?

 

Kidder
Listener

Many thanks for solving.

Best regards.