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I need to change my sign-in email

Kidder
Listener

I need to change my sign-in email, but I cannot access my previous email  to confirm the change. So, what do I do to solve this?

I tried to contact Zoom Support but not work

4 REPLIES 4

Bri
Zoom Moderator
Zoom Moderator

Hi @Kidder! I have gone ahead and created a support ticket since your issue is unique to your account. Be on the lookout for an update via your email. 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

Hi Bri:

I just upgraded my Zoom account to Pro One. I have the same dilemma in that the old work email that I used for Zoom is gone. I'm now self employed. Zoom still lists me as a basic membership. ***********

Muffet
Listener

I have the same problem, I tooI need to change my sign-in email, but I cannot access my previous email  to confirm the change. So, what do I do to solve this? I tried to contact Zoom Support but not work for me either. Can anyone help me?

 

Kidder
Listener

Many thanks for solving.

Best regards.