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Known Issue: Zoom is aware of Scheduling issues related to Microsoft Azure, but is not directly impacted and your previously scheduled meetings and webinars are still available:

Join a Meeting here: https://zoom.us/join

Steps to join or launch a new meeting:
1) Login to your Zoom Account
2a) From the Zoom client, Select Profile, then Meetings or Webinars
2b) From the Web, Select 'Meetings' to see your scheduled events
3) Locate upcoming meeting, select 'Start", copy and provide the meeting ID to meeting participants, or schedule a new meeting.

Please refer to the Zoom Status Page for the latest information.

I didn't enter my card information, but the payment has been made.

heon
Newcomer
Newcomer

‎2022-09-29 07:48 PM - last edited on ‎2023-04-28 02:01 PM by Community Moderator | Employee

Hi, I am Korean.
I didn't enter my card information, but I paid a lot of money.

And I don't have payment information in my account, and I only have one account, but I don't know where it was paid. I want a refund. I also tried to inquire by e-mail, but there was no reply.

What should I do?

Topics:
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VA
Community Moderator | Employee
Community Moderator | Employee

‎2022-12-15 08:39 AM

@heon Hello and welcome to the Zoom Community! This forum is for questions regarding the Zoom Contact Center product. Because our community is public, we are not able to assist with billing inquiries. For assistance with your account and billing, please find options for Zoom Support here.


Virginia
Zoom Community Team
Have you heard of Zoom AI Companion?
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