How to reset password when you forgot your old password

[limmy]

How to reset password when you forgot your old password

[matucker]

Did you get any reply ?  I am having this same problem......I can't change my Zoom password because I don't know my old Zoom password.

[Frank_TB · Accepted solution]

Hello,

Open a browser and navigate to

https://zoom.us/signin 

Click forgot password.

 

Regards

If my reply helped, don't forget to click the accept as solution button!

[lpufs]

HI Frank or other expert.

When I click that link ending with Signin or similar ending with forgot_password.. i get taken to the meetings page and no chance of putting email in to request link to change password. Any ideas please?

thanks for your help