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How to reset password when you forgot your old password

limmy
Listener

How to reset password when you forgot your old password

1 ACCEPTED SOLUTION

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Open a browser and navigate to

 

https://zoom.us/signin 

 

Click forgot password.

 

932FC1B7-0FD7-4A78-A4C3-1E39BD1CB5EC.jpeg

 

Regards

If my reply helped, don't forget to click the accept as solution button!

 

View solution in original post

3 REPLIES 3

matucker
Listener

Did you get any reply ?  I am having this same problem......I can't change my Zoom password because I don't know my old Zoom password.

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Open a browser and navigate to

 

https://zoom.us/signin 

 

Click forgot password.

 

932FC1B7-0FD7-4A78-A4C3-1E39BD1CB5EC.jpeg

 

Regards

If my reply helped, don't forget to click the accept as solution button!

 

lpufs
Listener

HI Frank or other expert.

When I click that link ending with Signin or similar ending with forgot_password.. i get taken to the meetings page and no chance of putting email in to request link to change password. Any ideas please?

thanks for your help