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Browse Backgrounds2023-03-23 03:29 AM
How to reset password when you forgot your old password
Solved! Go to Solution.
2023-04-04 04:09 AM
Hello,
Open a browser and navigate to
Click forgot password.
Regards
If my reply helped, don't forget to click the accept as solution button!
2023-03-24 09:25 AM
Did you get any reply ? I am having this same problem......I can't change my Zoom password because I don't know my old Zoom password.
2023-04-04 04:09 AM
2023-06-27 06:53 PM
Just opens zoom home account. no link to reset password. Delete my "like" that was for the user who's getting the same result I am.
2023-04-24 06:47 PM
HI Frank or other expert.
When I click that link ending with Signin or similar ending with forgot_password.. i get taken to the meetings page and no chance of putting email in to request link to change password. Any ideas please?
thanks for your help
2023-06-28 04:40 AM - edited 2023-06-28 04:58 AM
Hello,
Here is what the Zoom support says about this topic;
Note: You will also receive an email confirmation that your password has been reset.
https://support.zoom.us/hc/en-us/articles/115005171726-Resetting-your-forgotten-password
Not-receiving-emails-from-Zoom Support article
https://support.zoom.us/hc/en-us/articles/360032808951-Not-receiving-emails-from-Zoom
Regards
If my reply helped, don't forget to click the accept as solution button!
2023-06-29 07:09 AM
I hope this isn't a robot we've been chatting with. It's impossible to use that forgot password link and recover a forgotten password. When you click on that link in your message it takes me to the meetings welcome page with no opportunity to recover a lost password. So, this makes it impossible to reset a password. I thought about logging off and then trying to log back in but if that doesn't help me reset the password I'll never be able to log back in.
2023-06-28 07:17 AM
Tengo una cuenta en zoom y no puedo recuperar la contraseñas pues he perdido el acceso a la dirección de correo electrónico adjunta a la cuenta zoom (dirección con la que accedo a zoom cuando tengo
que iniciar sesión)
Cuando toco la opción recuperar contraseña me dice que se envía un correo a la dirección indicada (dirección a la que no puedo acceder) y ya no puedo seguir con el procedimiento.
Hay otro método para restablecer contraseñas?
En la pagina de zoom te dice que "Envié una solicitud al soporte de Zoom" pero ellos no me contestan...sólo me envían links con demos para aprender a usar zoom
2023-07-01 12:05 PM
Reposting that same link doesn't solve the problem, without deleting cookies. Otherwise it just takes you back to your account, which has no option to change password, until I deleted the cookies.
2023-08-27 07:41 PM
Im having the same problem, how do we retrieve old password?