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How can I re-add a deleted user?

DeviM
Listener

How can I re-add a deleted user? It is giving a message saying the email is already there even after I have deleted the user account. What are the steps to re assign license with adding account.

2 REPLIES 2

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello,

 

Did this user have a Zoom phone account and is in the trash ? If not, I suggest open a support ticket

 

Hope that helps

Hi Sachin,

 

Thanks for the advise. I don't think so there is a phone number linked to this account. I better to open a ticket with Zoom.