You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
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Conference Room Connector links existing rooms to Zoom
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Host hybrid and virtual events with Zoom Events
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2023-03-10 10:57 PM - last edited on 2023-03-24 02:14 PM by Bri
I was sent an email today saying that my payment had been processed. However, I cancelled my subscription in January and now only have a free account. Because of this, I DO NOT HAVE ACCESS TO SUPPORT TICKET OR LIVE CHAT so I cannot speak to anyone to ensure that money is not taken from my card. This is causing me great distress. Please, please contact me to sort out this issue. I have tried to contact you multiple times through email, ChatBot and even feedback. Even though it says all members (even free) have full access to billing support, that menu just directs me back to “support” to which I have no access.
I would greatly appreciate your attention on this as I cancelled my subscription in the first place due to financial constraints.
2023-03-15 08:16 AM