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Credit Amount

PPZoom22
Listener

Hello,

My Paypal is being charged annual

zoom fee, then I ask for a refund, because we do not plan to use a zoom account right away. 

I have received a credit note for a refund from Zoom, but the credit amount has not arrived at my Paypal account for over 2 weeks now. Anyone know what is the refund process, any email to write to zoom

Billing dispute?

 

1 REPLY 1

S_K
Community Champion | Zoom Employee
Community Champion | Zoom Employee

 

I recommend that you contact Zoom Billing for assistance. They will need to access your account to determine the issue.