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2022-11-04 01:24 PM
Hi there. I am working for a company that renamed our company name lately. We want to use our new email domain in our Zoom account. My questions:
1. Which would be the better option, given that we have 15 licenses in our plan--should each of us update our sign-in email to our new email OR sign up for a new account under the new email and re-assign the licenses to those?
2. In case someone is on a non-company email (@gmail.com) on our Business plan, would we be able to still change it to the new company domain?
3. Does changing the sign-in email AFFECT the recordings and future scheduled meetings of the account? For context, some of our users have Zoom meetings scheduled for the next months, using the old sign-in email. Will changing their email affect those pre-scheduled meetings?
Hoping to hear answers soon!
2022-11-04 01:41 PM
Hope that helps and let me know if you have any further questions. Otherwise, make sure to mark the solution as accepted if this information is what you needed.
2022-12-20 01:07 PM
Do you know what happens to meetings that are already scheduled when the sign in email associated with the account is changed? I'm trying to find the answer to this but not having any luck. Thank you!