Changed Email, now says I need to upgrade again.

[tompkinsventure]

Hi,

I paid and have an upgraded account with Zoom, but I recently changed my email, and when I did that, it disappeared, and now says I need an upgraded account. It is affecting my business, and if I do not get it resolved soon, will do chargeback. I don't want to, but also cannot get in touch with a human. Anyone in the community that can help? 

[courtneyrog1]

having the exact same problem..did you ever find a solution? it would be nice if you could get a live person on support to help in any way