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Cannot change email address as not receiving confirmation email

Tutology
Listener

I changed the name of my email address.  I am not getting the confirmation email on either the old or new accounts.  I have checked spam and junk and don't see anything there.

3 REPLIES 3

Bri
Zoom Moderator
Zoom Moderator

Hi @Tutology! Because your inquiry is unique to your account, I have gone ahead and created a support ticket for your issue. Please watch out for an update via email

HollysZoom2022
Listener

I am having the same issue. Trying to change my email address and the confirmation email is not coming through (Ive checked junk etc)

palled
Listener

Hi, I have the same issue too. Have asked many times for confirmation, but nothing arrives? Palled