cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot Review Cloud Recordings Pending Deletion (Ex-Pro User)

Anikinsen
Listener

I recently received an email indicating the following:

 

Your paid subscription has previously expired. You have lost access to Cloud Recordings. They will be set to be deleted from our systems in 30 days from the date of this email unless you renew your paid subscription.

 

I want to know what cloud recordings are present on my account, but I cannot do so without subscribing. I'm not sure if a recording of my wedding is one of those recordings, back when I had a valid Pro account (my subscription later went to free a month later). Is there some way of ascertaining what recordings are present on the account, without being stuck behind a paywall just to find out? This doesn't seem right.

0 REPLIES 0