cancel
Showing results for 
Search instead for 
Did you mean: 

Bill

Nina11
Listener

Hello. I have a question about the amount of the bill (Professional pack): instead of $14.99 per month, it's been two last months at $17.99. Please tell me what could be the reason. Thank you

1 REPLY 1

VA
Zoom Moderator
Zoom Moderator

Hi @Nina11 and welcome to the Zoom Community! The additional $3 charge could be from a few different things. It may be a tax/vat amount depending on your location, or it could be from an add-on or cloud recording storage fee. An article that may help while reviewing your invoice is "Understanding your charges."


Virginia (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?