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Added second license but immediately need to remove it

ompuwgr
Newcomer
Newcomer

Hello. We added a license then my co-worker said they don't need the license anymore. Is there a way to downgrade but also get a refund for the second license?

Thank you.

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @ompuwgr, no worries! As we don't handle refunds or any billing related inquiries on the community, suggest looking into the KB on Canceling your subscription

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Zoom Community Moderator
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