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30 minute limit

Wendy10
Listener

I pay a monthly subscription.... which is up to date, yet suddenly zoom calls are being limited to 30 minutes which means I can no longer do my job properly. How to I rectify this? Is there a real person to talk to at Zoom?

1 REPLY 1

S_K
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi!

 

This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic