申請退款，刪除信用卡資料 delete credit card information

[GaryChang]

您好

1.  6/11 之後不需要使用線上會議功能，已取消訂閱並申請退款

2. 請刪除目前付款信用卡資料，此帳號不再使用這個信用卡付款

謝謝

[S_K · Accepted solution]

Hi @GaryChang 

Please see the following articles for guidance on cancelling your subscription as well as deleting your account completely. Deleting your account will remove all of your information, including your credit card.

Cancelling your subscription 

Deleting you Zoom account 

I recommend that you submit a request to Zoom Billing if you need assistance.

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請參閱以下文章以獲取有關取消訂閱以及完全刪除帳戶的指導。 刪除您的帳戶將刪除您的所有信息，包括您的信用卡。

取消訂閱
刪除您的 Zoom 帳戶

如果您需要幫助，我建議您向 Zoom Billing 提交請求。

[Jpcc]

Hi S_K,

is it the new feature that we have to cancel the current subscription then only can remove our credit card info?

[S_K]

@Jpcc  As long as an account has due-upon-receipt terms, a credit card must associated. you can contact Zoom Sales to see if you qualify for net terms (invoice due in 30 days).