hi

by mistake i installed/connected read.ai to Zoom

i have removed all join and connected from read.ai for Zoom

and also in Zoom app management i removed read.ai

but read.ai keeps showing as a participant in every meeting i am joining (as host or not)

read.ai support does not provide any solution.

i am using Outlook 365 business

it is very annoying.

can you assist me?

thank

moti

After spending hours trying to contact tech support I am trying here.

ZoomInstallerVDI.msi is causing machines to reboot during installation despite being called wit hthe '/quiet /qn /norestart' switches.

"The process msiexec.exe has initiated the restart of computer WSAMZN-76FDEC on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found Reason Code: 0x80030002 Shutdown Type: restart Comment: The Windows Installer initiated a system restart to complete or continue the configuration of 'Zoom VDI Workplace (64-bit)'."

The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a participant or host. Or at least a prompt. As it currently stands if I forget to save the transcript before I leave a meeting there is no way to recover it. 

Tyler

I have downloaded the csv file to be used as an import for configuring keys and positions on a phone.

We have Polycom VVX 350s and I would like to reuse this csv file across a few dozen people.

I tried to just upload a file with keys 2 thru 6 because key one is already configured.

That was not acceptable, it wants Key 1.

How do I code the csv so it will not overwrite everyone's phone with my extension?

Is that possible, or do I need some other csv that will have everyone's phone on it and I have to configure every column for everyone before uploading?

I hope this makes sense.

Thank you!

I just bought a new Mac and migrated all of the data to it from my old computer. Zoom will now not let me share my screen on the new computer. It says I have to turn on permissions in Privacy & Security in my Mac's System Prefs but it doesn't tell me what permissions nor where in Privacy & Security to set those prefs. What permissions do I need to set?