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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

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Recent Activity

Unable to Confirm Meeting due to Update

I was sent a meeting invitation and have been trying to open it to confirm the meeting, but the following is happening: Next page that loads says: "Sorry, you do not have the latest version of Zoom Workspace App installed.The latest version of our ap... Show more

I was sent a meeting invitation and have been trying to open it to confirm the meeting, but the following is happening:

 

Next page that loads says:

 

"Sorry, you do not have the latest version of Zoom Workspace App installed.

The latest version of our application will download automatically. Kindly install it to accept the meeting invite.

If the download doesn't start automatically, please download manually.
Manual Download

Join from your browser"

The version update download starts and when I click on join from your browser nothing happens. I open the download it runs and disappears.

I checked my zoom app and it says that it is at its most up to date version. I have uninstalled and reinstalled zoom on both Linux and Windows. Restarted both computers and cleared cache. I do not have a paid account. Still when I click the link it redirects me to to page saying that I don't have the latest version.


This is the start of the url I was sent - is it possible I was sent an incorrect link or is this something with the zoom app? us05web.zoom-invite.live/Windows/meeting-invitation/pwd=

 


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Automatically adjust microphone volume zoom is grey

hi all,

I have a problem.
I can't modify this option on zoom: "Automatically adjust microphone volume " it's grey and i can click....
someone can help me ?

thanks a lot !

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UK VAT exemption on changing billing details

On trying to change my address and email under billing details and ticking the box to say I am VAT exempt, a message pops up that I am changing my status to non-exempt?? I cannot proceed unless I agree to this so cannot change my details! Anyone else... Show more

On trying to change my address and email under billing details and ticking the box to say I am VAT exempt, a message pops up that I am changing my status to non-exempt??  I cannot proceed unless I agree to this so cannot change my details!  Anyone else found this or ways round it?

Many thanks


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Won't launch a meeting

I clicked onto the link and it took me to the launch page. When I clicked to launch a meeting it did nothing. I can't join meetings.Tried AI but it is completely useless and apparently Zoom doesn't have any agents to assist. I have missed this mornin... Show more

I clicked onto the link and it took me to the launch page. When I clicked to launch a meeting it did nothing. I can't join meetings.

Tried AI but it is completely useless and apparently Zoom doesn't have any agents to assist. 

I have missed this morning's meetings and will likely miss all my business meetings this week because zoom AI doesn't register the existence of this kind of problem. I have not access to Zoom meetings until this is resolved. 

I hope that someone out there has the answer because Zoom doesn't. 

Thanks for your help.


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Issue with Audio Cutting Out During Zoom Meetings

Hi Zoom Community, I’ve been facing an issue during Zoom meetings where my audio intermittently cuts out, making it difficult to communicate. It happens randomly, whether I’m speaking or listening, and doesn’t seem to be tied to my internet connectio... Show more

Hi Zoom Community,

 

I’ve been facing an issue during Zoom meetings where my audio intermittently cuts out, making it difficult to communicate. It happens randomly, whether I’m speaking or listening, and doesn’t seem to be tied to my internet connection as my video remains stable.

 

I’ve tried troubleshooting by restarting Zoom, checking my microphone settings, and updating the app, but the problem continues.

 

Has anyone else experienced this issue, or does anyone have suggestions on how to fix it? I’d appreciate any help!

Thanks in advance!


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Zoom Clips - Hubspot Integration

Great to see Zoom in the space of clip sharing. We would like to see if there is a way to integrate zoom clips to hubspot. We can use the clip links to send them to our prospects and track their usage and analytics on hubspot activity. Is there an op... Show more

Great to see Zoom in the space of clip sharing. We would like to see if there is a way to integrate zoom clips to hubspot. We can use the clip links to send them to our prospects and track their usage and analytics on hubspot activity. Is there an option to do this?


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Window's task bar won't pop up when Zoom in full screen

With the new update, when I have my Zoom meeting in full screen mode, my Window's task bar won't appear when I move the curser to the very bottom of the screen. It was never a problem before. I have not changed my task bar settings. It's currently at... Show more

With the new update, when I have my Zoom meeting in full screen mode, my Window's task bar won't appear when I move the curser to the very bottom of the screen.  It was never a problem before.  I have not changed my task bar settings.  It's currently at "Automatically hide the taskbar when in desktop mode."  I'd like to keep that setting so when I screen share, the task bar isn't in frame.

 

Anyone know if there is a setting in Zoom somewhere that would allow for the Window's task bar to pop up when needed instead of having to keep it open?


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How do you prioritize cybersecurity and privacy during your Zoom meetings?

Hey there! I'm kinda new to zoom, started to use this platform just a while ago. So I've been thinking about security methods during calls... since I have my online sellvia store I often have to call my specialists or customers to discuss something a... Show more

Hey there! I'm kinda new to zoom, started to use this platform just a while ago. So I've been thinking about security methods during calls... since I have my online sellvia store I often have to call my specialists or customers to discuss something and during these meeting we ofc talk about some private things or share file that no one else is allowed. How do I ensure total security? Do I just put the password on the meeting or there's something else I can do? Thanks


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"Sign in to Join this Webinar" when I'm already signed in

I was unable to join a meeting today despite entering the meeting ID and passcode from my own account page, getting a "Sign in to join this webinar" message every time I hit the join button. I have a Chromebook and use Google chrome as my browser. Th... Show more

I was unable to join a meeting today despite entering the meeting ID and passcode from my own account page, getting a "Sign in to join this webinar" message every time I hit the join button.  

 

I have a Chromebook and use Google chrome as my browser. This is the first time I have ever encountered this issue despite using Zoom links from the same company twice a week, every week on the same device. 

 

I then noticed that despite having the "stay signed in" box ticked on my sign-in page, Zoom never keeps me signed in, so I was stuck in a loop of always getting the same message. The host sent me a direct link and I had the same issue:

 

"The host requires authentication on the commercial Zoom platform to join this meeting. Please sign in with a commercial Zoom account to join."  Previously, hitting the sign in hyperlink on this same message automatically signed me in and took me to the meetings no problem.  What's changed? Is there anything I can do in settings to stay signed in. 

 

I now need to use the phone app to access meetings, but this is a temporary measure not usually allowed at work.

 


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Turning off Team Chat or Team Chat notifications

I can't stand Team Chat.Ideally, I'd be able to disable Team Chat entirely—my team and I have absolutely no use for it, and I've gone as far as requesting nobody comment during meetings in the in-meeting chat to avoid further notifications. At the ve... Show more

I can't stand Team Chat.Ideally, I'd be able to disable Team Chat entirely—my team and I have absolutely no use for it, and I've gone as far as requesting nobody comment during meetings in the in-meeting chat to avoid further notifications.

 

At the very least, I want to at least turn off the red notification bubble on the dock icon—I have enough already that are actually important, and having 99+ notifications on the Zoom icon is really not helpful.

 

The only solution I've found is signing out entirely, which is annoying due to the NEW "You are chatting as a guest" notification which blocks the first messages in the in-meeting chat. (attached)

 

Would love a solution to this—I am frustrated beyond belief by this new "feature". Please stop fixing things that are not broken.


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