About Bigshout

Bigshout · 2023-04-03 04:39 AM

Could you please provide information on your ZR hardware, make model, software? I have tested Google Meeting Introp from a ZR and can join both via one touch join - calendar integration on ZR and manually using the Google Meet button on the ZR contro...

Bigshout · 2023-02-21 02:47 AM

Polley_Faith could you please cross check your hardware against the pre-requisites outlined on the Zoom support page? If your Zoom Room is within the hardware requirements, you would need to open a support ticket. To open a ticket, click on the link ...

Bigshout · 2023-02-21 02:39 AM

LoreManicar Could you explain where the room is sent and what hardware you are using? Can you invite the room which has dropped from within the meeting? I would suggest firstly looking at your meeting settings from within the portal to make sure you ...

Bigshout · 2023-02-21 02:36 AM

where possible please cross reference Zoom's certified cameras for ceiling mount compatiblity. This way you can be sure the PTZ element of the camera is supported by Zoom A list of cameras can be found here https://support.zoom.us/hc/en-us/articles/3...

Bigshout · 2023-02-21 02:31 AM

NocturnalDC, could you please provide some more detail around your environment? What Zoom Room Device type do you have, is it connected to the network via wifi or wired? Is the ZR running the latest software? Have you had successful meetings from you...

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