About Boyan

Boyan · 2023-06-20 06:59 AM

Hi everyone, Is SMS to short codes not supported by Zoom Phone? We have rolled Zoom Phone for about 5 months now and I've observed that our users can receive SMS from short codes just fine but they can not reply. If anyone attempts to reply or send a...

Boyan · 2023-04-25 04:24 PM

Hi everyone, I'm looking for a way to have multiple users receive a call and whoever picks it up - they handle the call from thereon out. So far I've reviewed the following call routing methods but none fits my use case: Auto receptionistsCall queues...

Boyan · 2023-04-22 07:57 AM

Hi everyone, I'm curious if anyone has figured out how to use Poly Obi 302's multiple POTS ports? I have several of these and they work just fine using LINE-1 but I see that there's another POTS port there: LINE-2 so I was curious if someone has succ...

Boyan · 2023-04-06 02:52 PM

Hi everyone, These are few DIDs that we need to port out. The other company is asking for CSR (Customer Service Record) and BTN (Billing Telephone Number)? Do these things exist in Zoom and if yes how can I obtain this info from my Zoom account so I ...

Boyan · 2023-04-04 07:58 AM

Hi everyone, I hope the subject says it all - I would like to know if "Main Company Number" consumes 1 phone number license or may be it doesn't because it's the "Main Company Number" and not a user assigned phone number so possibly we get a free bee...

Boyan · 2023-07-18 11:58 AM

Glad I'm not alone; keep us posted Zoom

Boyan · 2023-06-21 06:15 AM

you have to go to User Management and edit your user profile and just click SAVE. That's it; then do the usual user activation under Phone System in the admin center. All users showed as Basic in my case until I did this for each user.

Boyan · 2023-06-21 06:10 AM

What I can share is that we've been using Poly obi302 and they work reliably, the ATA has 2 RJ11 jacks so you can feed 2 POTS using one device. What I have observed which may or may not be similar to your use case is that certain type of fax machines...

Boyan · 2023-06-01 06:21 PM

any update on this feature request?

Boyan · 2023-04-23 08:12 AM

I agree with the principles of the way location restriction is currently implemented, but a savvy user can easily use VPN and then bypass this policy so it's definitively flawed, IMHO but that's not a "Zoom thing" - it's the reality we live in. I won...

User Statistics

User Activity

Is SMS to short codes not supported by Zoom Phone?

I'm looking for a way to have multiple users receive a call but some are external 10DLCs

Poly Obi 302 - using multiple POTS ports

I need to port out few numbers out of our Zoom account to another provider

Does the Main Company Number require a phone number license?

Re: Is SMS to short codes not supported by Zoom Phone?

Re: Assigning my zoom phone license

Re: Phone adaptor is turning off most of the time

Re: Poly VVX display name and number

Re: Zoom Phone User location

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