since ‎2022-10-06

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Hi, ever since our Zoom Phone Appliances got updated to 5.16.0 the incoming call notification is now a small popup, instead of displaying in full screen like it used to. Current notification.  Especially in the second photo (a Poly CXX 400) details a...
Got a question about call queue members who might have set their divert to voicemail timeout very short, does the call queue settings override this? eg. Say a member of the call queue set their send to voicemail after 10sec of ringing, but the call q...
HiIs there anyway to route an incoming call to a different queue, user, anything other than default based on the caller ID number? RegardsDamien
Hi, setting up a blocked number in the company wide list, does anyone know if that number calls its logged anywhere we can see (after its blocked?)RegardsDamien
We have two call queues, CS and CSO. Calls comes into the CS queue, and if no-one can answer (busy, no pickup) it it goes to the CSO queue. Members in the CS queue are also members in the CSO queue (amongst others). For the Call History in the Zoom A...
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