About Alex_z

Alex_z · 2023-12-24 05:16 AM

Hi,I want to ask if it is possible to implement "Media By-Pass" in Zoom Phone and BOYC. The main point is to keep SIP media between the Session Border Controller (SBC) and the client instead of sending it via the Zoom Phone when the SBC and the clien...

Alex_z · 2023-03-21 05:29 AM

hi,I must change the default audio prompts when the recording starts or stops on demand (I need to upload new in a different language).Is this possible? I went to the path: Company Info/ Account Settings/ Default Audio Prompt But there is omitted the...

Alex_z · 2023-03-12 04:20 AM

Hi all, Is this possible to add Common Area Phones in Group as members?I noticed that only users I am allowed to add as members in groups. Thanksalex

Alex_z · 2023-03-11 06:46 AM

Hi,What is the best way to do the following? Some users need to be able to receive inbound calls but not be able to make outbound.I have tried to play with " Restricted Call/SMS Hours" but obviously this feature restricts both, incoming and outgoing ...

Alex_z · 2023-02-21 06:46 AM

Hi all,As the subject says, I am trying to understand what actually means this information in the Analytics & Reports / User Performance Reports. Unique Inbound" & "Unique Outbound" ThanksAlex

Alex_z · 2023-03-22 01:53 AM

Hi,thank you for your reply,Actually, I am talking about the following. The notification messages that are played when the recording stops or starts by the agents. Regards,Alex

Alex_z · 2023-03-13 09:38 AM

Yes, I agree. Maybe, this is probably a good reason. thanks.

Alex_z · 2023-03-13 01:54 AM

Thank you for your reply, So, how can I accomplish configuring users (or common area phones) to be able to receive inbound calls but not to be able to make outbound?

Alex_z · 2023-03-13 01:50 AM

Thank you for your reply.Actually, I am interested in adding common area phones in Groups under "User Management", in order to be able to avoid managing all of them one by one.. thanksAlex

Alex_z · 2023-02-22 01:36 AM

Thank you very much. It is a good explanation that is not mentioned in the documentation.

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

User Statistics

User Activity

Zoom Phone - Media by Pass

Change default Audio prompts (Ad Hoc Call Recording)

Common Area Phones in Groups

Call Restriction

What does mean "Unique Inbound" & "Unique Outbound"

Re: Change default Audio prompts (Ad Hoc Call Recording)

Re: Common Area Phones in Groups

Re: Call Restriction

Re: Common Area Phones in Groups

Re: What does mean "Unique Inbound" & "Unique Outbound"

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