About toddcarswell

toddcarswell · 2022-02-24 12:16 AM

Richard, Do you have physical desk phones registered to Zoom that are included in the queues? If a user is configured for a call queue and they log out of their client, the system will ring their phone because it appears that the user is logged in. A...

toddcarswell · 2022-02-24 12:07 AM

Yes, you can configure a separate audio device to play ringtone. In your zoom client, click on your profile picture in the top right and select "settings" then navigate to Audio. In the Audio configuration page, you can select "Use Separate audio dev...

toddcarswell · 2022-01-14 09:38 AM

CRPTJG, are you able to place calls from the Zoom Client on your VM?

toddcarswell · 2022-01-14 09:37 AM

GlennO, can you elaborate on the procedure you're using to add a phone number?

toddcarswell · 2022-01-14 09:36 AM

H-Allen, I recommend you configure your Mac so that it does not go into sleep mode when your computer is connected to the Power Adapter. To do that, open system preferences, click the battery icon, Click Power Adapter, then select “Prevent your Mac f...

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Re: Seems so simple - urrrrh! why do incoming calls 'ring' in Queue when we are all logged out?

Re: Hearing the phone ring while not using the head phones?

Re: Zoom Phone Issues

Re: adding phome number

Re: Zoom Phone Incoming calls are not waking Mac Desktop from Sleep Mode

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