Richard, Do you have physical desk phones registered to Zoom that are
included in the queues? If a user is configured for a call queue and
they log out of their client, the system will ring their phone because
it appears that the user is logged in. A...
Yes, you can configure a separate audio device to play ringtone. In your
zoom client, click on your profile picture in the top right and select
"settings" then navigate to Audio. In the Audio configuration page, you
can select "Use Separate audio dev...
H-Allen, I recommend you configure your Mac so that it does not go into
sleep mode when your computer is connected to the Power Adapter. To do
that, open system preferences, click the battery icon, Click Power
Adapter, then select “Prevent your Mac f...