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Join Button missing after Upgrade to 6.5.5

Hello everyone,after an upgrade to Zoom Room 6.5.5 (7566) we are no longer able to join the meeting via the calendar integration.I have another appliance on Version 6.4.5 (6950) which works perfectly fine. Calendar permissions are identical and I cou... Show more

Hello everyone,

after an upgrade to Zoom Room 6.5.5 (7566) we are no longer able to join the meeting via the calendar integration.

I have another appliance on Version 6.4.5 (6950) which works perfectly fine. Calendar permissions are identical and I could replicate this behavior with another device.

Does anyone know what changed with version 6.5.5?

 

Thanks!


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Zoom room Rally Bar Huddle + Tap IP | Audio does not transmit during web client MS Teams calls.

Issue :- 1) There is an issue with the Zoom Room setup on the Logitech Rally Bar Huddle device. The huddle microphone is not working at all, only for joining Microsoft Teams meetings using web client in Zoom Rooms. As per our troubleshooting, we foun... Show more

Issue :- 1) There is an issue with the Zoom Room setup on the Logitech Rally Bar Huddle device. The huddle microphone is not working at all, only for joining Microsoft Teams meetings using web client in Zoom Rooms.

 

As per our troubleshooting, we found that zoom calls are working flawlessly with this configuration; problems are seen only during web client teams & Google Meet calls.

 

Zoom version :- Zoom room Version - 6.2.7(6005)

                               Controller Version- 6.2.6(3164)

Logitech Rally Bar Huddle Version- 1.13.154

Logitech Tap IP version- 1.13.145

please look into it and provide us solution

 

Thanks,

VSP


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Laptop screen mirroring to conference room TV while in Zoom Room BYOD mode!?

I'm presently redesigning/redeploying our firm's video conferencing solution, changing from GoToMeeting to Zoom. In our current conference rooms we use GoToMeeting Rooms with Poly Studio X50 equipment (Poly Bar X50 and TC8 tablet)We run the HDMI and ... Show more

I'm presently redesigning/redeploying our firm's video conferencing solution, changing from GoToMeeting to Zoom.

 

In our current conference rooms we use GoToMeeting Rooms with Poly Studio X50 equipment (Poly Bar X50 and TC8 tablet)

We run the HDMI and USB connections from the conference room table across HDBaseT Cat6 Ethernet TX/RX devices (Atlona for instance) to enable a laptop to either use the conference room screen for simple mirroring during non-video conferencing sessions or to do 3rd-party video conference joining when an outside party hosts via another video conferencing solution (Webex, Teams, Google Chat, Zoom, etc...) by putting the GoToMeeting Room control in BYOD mode. With the GoToMeeting Rooms, the BYOD mode shares the Poly Studio X50 bar for Mic/Camera/Speaker features AND screen mirroring just fine.

In our 2nd office conference room (built out with the Poly Studio X72 bar and TC10 tablet), where I'm deploying our replacement Zoom Room solution with the larger Zoom infrastructure, the Zoom Room BYOD does not give access to mirror the laptop screen to the TV through the same type of Atlona facilitated HDBaseT Cat6 TX/RX for the HDMI connection...

Why, and what's a good workaround to make this work for Non-video conference screen mirroring sessions and the same type of 3rd party video conference joining!?


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How to remove Join Teams Meeting Passcode (Alphanumeric) Logitech Sync Portal or Rooms?

How to remove Join Teams Meeting Passcode (Alphanumeric) Logitech Sync Portal or Rooms?

 

When joining a Teams meeting from a zoom room it always asks for meeting passcode any way to remove?

 

Resolved! Zoom room Call - Suppression ro Ducking

hi enveryone ,we would like to get confirmation of Zoom room application audio processing , as we have a problem with our setup .BELOW IS THE SETUPwe have Shure MXA920 - via Dante routing to - Biamp Tesira DSP - Analog output to - Poly codec G7500 - ... Show more

hi enveryone ,

we would like to get confirmation of Zoom room application audio processing , as we have a problem with our setup .
BELOW IS THE SETUP

we have Shure MXA920 - via Dante routing to - Biamp Tesira DSP - Analog output to - Poly codec G7500 - Running Zoom Application 

currently Audio Processing is used only in Mics ( PEQ) andin Biamp Tesira we are only receiving via Dante and routing with matrix mixer to analog output.

During Zoom call , when both end speak together or simultaneously - the audio from one end gets suppressed. is it normal behavior or audio processing conflict from the DSP or room system.


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Poly Studio Base Room Kit + V72

Hi,

I would like to set up Poly Studio Base Room Kit + V72 for POC.

 

I stay in Singapore and would like to loan for the set for a demo. Would anyone gives a suggestion on where to loan for the preparation?

 

Many Thanks

 

Unable to connect to meeting. Says there isn't enough memory.

Is there a way to free up memory to allow this room to connect to meetings again? Zoom Rooms app is being run by Dell Precision 3240 btw.

Zoom Room Displays Unauthorized

Something odd has happened. After starting a meeting in one of my Zoom rooms the screen now displays, in red lettering, unauthorized.Everything works as normal... I can start and schedule meetings, All AV works as it should... everything seems ok exc... Show more

Something odd has happened. After starting a meeting in one of my Zoom rooms the screen now displays, in red lettering, unauthorized.

Everything works as normal... I can start and schedule meetings, All AV works as it should... everything seems ok except for the "unauthorized" showing on the screen.

Any idea what this could be?

Thanks,

 

Mike


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Resolved! How to hide Native Room Control (NRC icon) with an "events only" statement in the JSON

In the "Room Controls for Zoom Rooms" page where JSON examples are provided (Room Controls for Zoom Rooms), ther's a note in the "Rules" section that says the following:Room controls users can specify "events only" in their JSON configuration to hide... Show more

In the "Room Controls for Zoom Rooms" page where JSON examples are provided (Room Controls for Zoom Rooms), ther's a note in the "Rules" section that says the following:

  • Room controls users can specify "events only" in their JSON configuration to hide unnecessary room control interfaces. When this field is specifically defined in the JSON, the Native Room Controls UI will not appear on the Zoom Rooms controller. In deployments using both NRC events and Zoom Apps, the Room Controls button directly launches the Zoom App interface without showing empty room control page.

I am using the JSON to trigger states based on meeting start/stop actions, but I don't want to see the "Native Room Controls" icon on the touch panel, since I am using a Zoom App as my primary control interface.

 

According to the note, I should be able to add an "events only" in the JSON to hide NRC (Native Room Controls). Has anyone done this successfully before and if so, could you please provide an example JSON profile that demonstrates usage? Thank you!


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Resolved! Can Room Controls for Zoom Rooms be managed via APIs

I would like to manage the Room Controls for Zoom Rooms via APIs, such as update or create a Rooms Controls profile, but don't seem to find it, does anyone know? Here is the Room Controls feature documentation: https://support.zoom.com/hc/en/article?... Show more

I would like to manage the Room Controls for Zoom Rooms via APIs, such as update or create a Rooms Controls profile, but don't seem to find it, does anyone know?

 

Here is the Room Controls feature documentation: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064072

 


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