I use a DTEN me and can pair easily with my work account.   It works great.

I also have 2 personal accounts - one free account and one pro account.

I do not see a way of pairing these with my laptop when I am on either of these 2 accounts.  Is there a way?

It is particularly helpful since sometimes the meeting URL are encrypted and I can't parse out the meeting ID and password?

I would think the DTEM me would show up as  zoom room on the pro account?  it worked in the past?

thank you

I have a Zoom Room with a projector and a large format display. The two displays are set to go into standby when no HDMI signal is received from the Windows Zoom PC. It worked great for years.

Recently, Zoom has stopped turning off the displays and just sends a blank (black) signal instead. This isn't so bad for the TV,  but is terrible for the bulbs in the projector. I've tried changing the room "Device Operation Time" settings, but I can't get Zoom to turn off the display outputs, it just sends a blank signal.

When connecting to our Zoom Room via HDMI the laptops sound can't be heard. The laptop's HDMI audio shows up as a separate microphone. The only way to hear the laptop's audio is to switch from the Room's microphone from the DSP ceiling mics to the HDMI audio input. Of course this means that remote attendees can now only hear the laptop audio and not the presenter.

One hardware solution is to use an HDMI audio extractor and route the laptop audio through the DSP, but it seems like this is something Zoom should handle gracefully in software. Is there a setting I'm missing?

If the laptop shares to the room wirelessly, all the audio works fine, but presenters really like the HDMI connection because it allows them to see their PowerPoint presenters notes on their laptop and connecting through the Zoom  client does not. Also some guest speakers are not allowed to run Zoom on their laptops.

Salve a tutti,

in fase di pianificazione di una riunione ho attivato la possibilità di pre-assegnare i partecipanti alle sessioni secondarie, ho creato le stanze e indicato gli indirizzi e-mail da associare ad ogni stanza. Ho salvato e avviato la riunione, ma si è svolta nella finestra delle sessioni secondarie solo nei nomi delle stanze ma non nei partecipanti assegnati. Quando questi ultimi accedono alla riunione risultano come utenti non assegnati.

Come posso risolvere?

Sto testando questa funzione con una versione gratuita di zoom.

Grazie

Our zoom room thinks there are 2 displays connected, but in reality there is only 1 which causes a major issue as we are unable to see participants on the other end of a meeting. This room utilizes a Poly Studio X50 to run the Zoom Rooms app and is running version 5.15.8 (3555). This just started happening once we upgraded to this version by the way. Anyone else ever see this issue and know how to resolve? Simple reboots did not help unfortunately.

I see that Cisco Room Bar is supported as a Zoom Managed Device.  I do not see how to set it up that way though.  I see the Cisco/Polycom Rooms option under Room Management, however my  CRC license doesn't show as available to set this up.  It is available under Zoom Rooms.  Any help is appreciated.

Thanks,

Brian

Hi Team,

Is there documentation/information on Zoom's best practices, specifically on the Audio inputted into Zoom?

Referring to (Zoom Rooms Audio Guidelines – Zoom Support) there is no clear indication as to the signal level/loudness that should be inputted to Zoom for optimal performance.

Considering some devices/external DSP's disable Zoom SAP it is imperative that service integrators/designers have a white paper-documentation on the target volume level hitting Zoom.

Could you please advise?

Joshua Manila