Can I shorten the Voicemail Playback prompts?
When I retrieve voicemails, the prompts are long-winded. Is there a setting where these playback controls can be shortened?
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Voicemail Length Limit
Is there a feature that allows us to set the time limit for voicemails? If not, it would be nice. Would like to adjust from five minutes to two and a half. This would help those who review the said VM's by saving time, when extracting necessary information.
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Resolved! Voice message
Hi there,
Does anyone know how to record their own personal message in Zoom? I found where I can select an automated person to say that no one is available to answer your call. But any way to record my own for a personal touch?
New zoom phone account not working
I created a new Zoom phone account yesterday and set everything up, including downloading the app for the PC & iPhone. I also setup my VM message. Unfortunately, I have been informed I have received at least 3 calls today that did NOT ring to my phone or PC. There is NOTHING in my call history and their voicemails are not appearing for me to view / listen to. Please help!! I have tried calling Zoom support but apparently there is zero support for their phone system. This is a business line that I need to get working ASAP!
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Unable to delete voicemails
I have a user that cannot delete voicemails. If you select Delete All, he will receive a message that says something like, "certain voicemails cannot be deleted due to admin restrictions". What restriction is causing this and where can it be set so this does not happen to him? Thanks!
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Multiple voicemails
I bought a number on Zoom and redirected the number to go straight to my main phone. But can I have it where people calling the new number receives a different voicemail than if they called my main phone directly?
email address for voicemail
Hi, I just wanted to check if it is possible to assign one specific email address to receive our Zoom Phone voicemails?
Resolved! Changing Voice Message
I simply do not understand why it is so hard to change the voice message on my zoom phone. EVERY time I go on vacation, it seems to take forever to find out where you do it, but it never takes. I have gone into the web portal, typed in text, it plays. It seems to take the changes, but when I call in, it's the old message. How long is it supposed to take to update?
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Mp3 Voicemail Attachment Not in Email
We have it setup to where when we get a voicemail to the main line an email goes to me and to my boss. However, the email I receive includes the attached mp3 of the message whereas my boss only receives the transcription without the attachment. Any idea why that is and how to go about fixing it? Thanks!
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No audio in call
Hello everybody. I have a problem,
My headphones and microphone work fine when I do anything except zoom calls. Even when I use zoom meetengs or go into settings to test my microphone and audio - everything works very well. But as soon as I press the call button - it goes dead. I can't hear the party, the party can't hear me - it's just a vacuum, even when I say something the microphone on/off button shows that my microphone volume is there, BUT - still a vacuum. When I listen to the recording of this conversation - it turns out that someone was talking to me, and there was even the sound of a bell ringing, although I couldn't be heard....
Reinstalling the app, changing settings, restarting the computer - nothing helps.
Please help me because it`s really important for me,
Thank you !
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