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Recent Activity

Copy Voice mail transcript in Android App ?

Hello - Not sure if this is the correct place for this, but I would like to request an enhancement to the android app. Currently there is no way (that I could find) to copy the transcript of a voicemail. I know I can receive those transcripts in emai...

Dave0072 by Listener
  • 2093 Views
  • 1 replies
  • 1 likes

Resolved! Separate Voicemail Greetings Per Direct Number

I'm having trouble figuring out how to configure the voicemail greeting. The situation is that a User account has two direct lines assigned to it. Each line works fine and can easily switch between them on the Zoom App. However, I'm having issues try...

Gary9 by Listener
  • 1328 Views
  • 5 replies
  • 0 likes

Resolved! Change Common Area Voicemail greeting

Hello, We have a few common area locations that have active mailboxes. They also need to change the greeting quite often. Right now, the only way I know of changing the greeting is by me uploading a new file. I would like the end user to be able to c...

BW31 by Listener
  • 1105 Views
  • 5 replies
  • 0 likes

Receiving voice mails from a new number.

Hello,A new member of our staff recently received a new phone number. He is now receiving voicemails, and he has not made any outbound calls. The voicemails are also unrelated to him.What settings should we prioritize to address this issue?

Sending to vm auto when on a call

Hello- is there a way to automatically send incoming calls to voicemail when on a call? My phone keeps ringing while on a call and it interrupts the conversation. I know that I can manually choose "do not disturb", but was wondering if there is an ad...

Who is the 'Operator'?

I'm guessing this is an easy one, but I can't find the answer. When using IVR, a common default message that comes up says that no one is available to take the call, please leave a voicemail for the operator. Who is getting those messages? Where do t...