Zoom Phone System
cancel
Showing results for 
Search instead for 
Did you mean: 

Recent Activity

chromebookでのZoomphone利用について

こんにちは。

chromebookでZoomPhoneを利用したいのですが、インストールできません。

Zoom自体は利用できる状況となっております。

そのChromebookでZoomphoneが利用できないのか、別の課題があるのか​​をお考えさせていただけますと幸いです。

Hide Main Site Phone number

Does anyone know of a way to hide the main site for the caller ID outbound for users except the site that they work at?

reply-icon Latest Reply - 

cancel suscription

We have not canceled a subscription on time, 6 days have passed and you want to change the account to the company's domain. 

We need this account to be able to be associated with the domain to be able to use it.

Phone ringing with no call

I am logged into my Zoom account on my phone. I have notifications turned on and my phone volume was turned on. My zoom sound started going off as if a call was coming in but there was no call coming in on the app, the phone, or anything like that. I... Show more

I am logged into my Zoom account on my phone. I have notifications turned on and my phone volume was turned on. My zoom sound started going off as if a call was coming in but there was no call coming in on the app, the phone, or anything like that. I've checked on my computer and there was no missed calls either. I even checked my activity log and there was nothing there. What is going on - why is my Zoom haunted?!


Show less

reply-icon Latest Reply - 

Missing Country Code +505

I am needing to call a customer in Nicaragua but I can't and their country code does not show in the list.  How do I get it added?  The country code is +505.

reply-icon Latest Reply - 

Avoid waiting room for a specific contact

Is it possible to avoid waiting room only for a specific and given contact?

reply-icon Latest Reply - 

How to add Account Name in contact/lead search bar in Salesforce Zoom Phone Widget?

The current Salesforce Zoom Phone Widget's contact/lead search bar lacks the ability to display Account Name. This creates challenges when identifying the correct contact or lead due to potential duplicate records assigned to separate accounts.

Resolved! Were did the "notify me when available" function go?

I am running Version: 5.17.2 (29988) of the Zoom desktop client and cannot for the life of me, figure out what happened to the "notify me when available" function. I used to just right click on someone's name and would have the option to get a notifi... Show more

I am running Version: 5.17.2 (29988) of the Zoom desktop client and cannot for the life of me, figure out what happened to the  "notify me when available" function. I used to just right click on someone's name and would have the option to get a notification when they got off the phone. Please tell me this feature was not removed! It was so helpful and probably one of my most used functions!

I also noticed we are no longer able to "check for updates." How will we know we are running the latest version and how can we troubleshoot when we have issues? We used to check for updates whenever we had problems in our office and installing the latest updates would almost always resolve the problem. Now we cannot do that either. Not liking these new updates, Zoom! 


Show less

reply-icon Latest Reply - 

Local phone numbers

How can I add a regional phone number that Zoom does not list?  Malawi Africa.

reply-icon Latest Reply - 

Receptionist console with Zoom Assistant - Phone

Just going live today and we had planned on using the Power Pak license with the Zoom Assistant as a receptionist console. It presents a very usable list of users with their current presence. I'm having problems with users who has enabled calendar an... Show more

Just going live today and we had planned on using the Power Pak license with the Zoom Assistant as a receptionist console.  It presents a very usable list of users with their current presence.  I'm having problems with users who has enabled calendar and contact integration.  When they have a calendar item their status changes to "in meeting event."  For users who schedule tasks for themselves that doesn't necessarily mean they are unavailable to take phone calls.  When a user has a calendar item and locks their PC their status remains "in meeting event" rather than updating to Away because the PC was locked.

 

This makes using the Zoom Assistant as a receptionist console pretty difficult.  Any thoughts/suggestions?


Show less