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Latest Posts Trending Posts Solved Unanswered

Exceeded Limit Recordings Not Found

Apparently we have exceeded our cloud recording limit. So, the recording is not located among the recorded meetings and also the record of the meeting is not in the list of previous meetings. Is there a way to locate that recording or did it not ever...

Why is local recording of own camera of poor quality?

I use Zoom to present online lectures to audiences of 20-80 people. The lectures are a mix of me speaking to the camera and presenting slides to the audience. I record the Zoom sessions locally using Zoom's built-in recording feature. The image quali...

Vana by • Observer
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Cloud recording overwritten

One of my cloud recordings was overwritten because I exceeded the capacity. If I upgrade the storage now, will I gain access to the overwritten file?

Resolved! Multi-Spotlight for Cloud Recordings

The release notes for 5.10.3 state there is now support for Multi-Spotlight for cloud recordings, and that the recording will recognize and record up to 9 spotlighted participants in a meeting or webinar. Is there a setting either in our app or user ...

kjhartma by • Participant
  • 219 Views
  • 1 replies
  • 2 likes

Resolved! Recording problem

Until now I have never ever had problems to make a recording on my computer. Now when I try to start it, it opens the options window where I don't see anything wrong and there is no option to start the recording. Can anybody help me, please?

Alannah by • Observer
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  • 15 replies
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indexing recorded zoom sessions

Hello folks, I am new to Zoom and wondering how do i index the recorded session? Like my recent sessions were 9 hours long with 5 chapters and my training audience is looking for recorded session broken into training chapters. Can you please help? Re...