hi! I’m using the iPhone version of zoom and when I have a meeting in horizontal mode and then open chat it flips the chat to vertical which means it’s very hard to use and chat won’t come out of vertical mode. I have the most updated versions and have tried deleting and re downloading multiple times.  

I have for many years been able to join zoomed meetings.  Then a little box showed up asking me to update to the next version.  when i clicked yes it then  said it couldn't do it and cited Error 10008.  yesterday it did all that again and wouldn't connect me to the meeting.  i have been all over  the profile page, followed the instructions from the machine chat who then said i didn't have enough money for a human chat.  i cannot find an update here button anywhere.  i have never  initiated any meetings so i don't know when i signed up for an account. the website recognizes my email address for an id and has the other numbers for an account but then the telephone machine said it didn't recognize my account.

help  at this point i cannot use zoom at all and surely that's not what the company has in mind!

B

My team meeting is in person but I can't attend to do my usual job of taking minutes. I would like to zoom in without the team having to set up another camera and microphone.  I don't need to see them, no them me. I just need to be able to hear them.  Can I do this by zooming in to one person?  Or do  I need to invite all five to meet with me?  They can minimise their Zoom screen but am concerned about the inperson participants having their audio on interfering with their inperson discussions. Can anyone advise me please?

Seriously, I don't expect this post to be here long, but not having the option to keep any type of real-time support unless I spend $50/month is a knock-on small business. I am a sole proprietor and only need 1 Zoom account, most of my meetings are either one-to-one or small groups I have no idea how to or want to spend $50 a month to even access the chat support option. when I looked into the business option the minimum account size was 10 accounts or 1999.00 a year. Last time I checked, small individuals made your success possible, yet now we are no longer relevant. Shame on this decision zoom, shame...

Dear Zoombies/Zoomophiles,

Methinks the "Settings" page for Zoom can be a little overwhelming/confusing for the average Joe-or-Joanne-Blow. I'm aware there's a bucket load of great info about Zoom, especially such pages as https://support.zoom.us/hc/en-us/p/product-support or https://support.zoom.us/hc/en-us/categories/201137166. I particularly like the SHOW ME VIDEOS https://learn-zoom.us/show-me-min as a way to learn.

However,  the connection between all the information disseminated through the videos to the on-the-spot decisions one makes when choosing options in "Settings" can, imho, oft go awry.

Ergo, I'm wondering would a video link beside/below each-and-every setting option in "Settings" help?

I like that there is often a description of what a setting option offers, but let's admit it, not all settings have a description, and most importantly, I firmly believe a funky one-or-two-minute vid has the potential to explain better than anything that's written.

Would the Zoom company be willing to take on such a task? I think it could become a bit of a dog's breakfast if it was done randomly by the public. (that said, I'm open to having my mind changed on that particular point).

In friendship,

David1957

on Whadjuk Noongar boodjar in Perth, Western Australia