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Apps on phone versus desktop/PC

When I click on apps on my phone, Jeenie comes up but when I click on apps in my Zoom desktop/PC, Jeenie does not appear in the dropdown menu. In order to receive interpreted calls, I need to log in to Jeenie but how do I do that using Zoom on my PC?

lenovo chrome OS

hello i am using Lenovo Chrome OS. and i installed the zoom app in it from playstore but in zoom i want to add another app. But i cant see an app tab in it. After some digging that i can use other app via zoom EMS but when i try to add zoom EMS i rec... Show more

hello 

i am using Lenovo Chrome OS. and i installed the zoom app in it from playstore but in zoom i want to add another app. But i cant see an app tab in it. After some digging that i can use other app via zoom EMS but when i try to add zoom EMS i received 502 error. Any solutions for that.
"Lenovo Chrome Os is android."

 


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Zoom for Lightning does not pop up related record on inbound call

Hi, I've installed version 2.18.1 of Zoom for Lightning. However, when I receive an inbound call for an existing Lead record, the Lead Detail page does not pop up. This highly disrupts the sales process.The softphone settings is set to "Single-matchi... Show more

Hi,

 

I've installed version 2.18.1 of Zoom for Lightning. However, when I receive an inbound call for an existing Lead record, the Lead Detail page does not pop up. This highly disrupts the sales process.

The softphone settings is set to "Single-matching record: Pop detail page".

Also, the incoming call screen only has the Caller Id and Dialed Number even though I've selected "If single Lead found, display: Name, Owner Name, Lead Status, Rating, Recommended Product Type".

See screenshot: https://share.zight.com/WnuWkq27

I've already confirmed that we are using the correct softphone layout.

 

Please advise.

Thanks in advance.


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App not available despite being approved/enabled in app marketplace admin

Despite the Aborb app being approved by admin (me), the app is not available to users in desktop client, nor does the app appear in the added apps list or apps on account list.Hi smart people!App is enabled for specific users.Once noticed that the ap... Show more

Despite the Aborb app being approved by admin (me), the app is not available to users in desktop client, nor does the app appear in the added apps list or apps on account list.

Hi smart people!

App is enabled for specific users.
Once noticed that the app was not available to the specified users, I added myself to the list of users approved for the app as well as a secondary test account.

-Neither my own account or the test account are able to access the app via the desktop client.
-Both my account and the test account are running the latest version of the client (6.2.3)
-Further, when the Absob app is searched for using the “add apps” feature in the client, no results are seen. (See provided screen capture)

Thank you in advance for any replies and thoughts/idea on what issue could be.


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O aplicativo Zoom Workplace não abre mais no windows 10

Ola, meu aplicativo zoom workplace 64 bits não abre mais no windows 10. Já desinstalei e instalei algumas vezes e nada. Alguém já teve esse problema e pode me dar uma solução ou uma sugestão do que fazer por favor?Eu usei o zoom web pelo navegador Mi... Show more

Ola, meu aplicativo zoom workplace 64 bits não abre mais no windows 10. Já desinstalei e instalei algumas vezes e nada. Alguém já teve esse problema e pode me dar uma solução ou uma sugestão do que fazer por favor?

Eu usei o zoom web pelo navegador Microsoft edge e funcionou normalmente.


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Please update documentation for Zoom Workplace Mass-Deployment Configuration for iOS

Hello, this post is related to Zoom Workplace app on iOS. The documentation for setting SSO information is a bit confusing. For example,Configuration Key = ForceSSOURlSet and lock the default SSO URL for SSO login.For example, hooli.zoom.us would be ... Show more

Hello, this post is related to Zoom Workplace app on iOS. The documentation for setting SSO information is a bit confusing. For example,

Configuration Key = ForceSSOURl

Set and lock the default SSO URL for SSO login.
For example, hooli.zoom.us would be set as "ForceSSOUrl=hooli".

 

So, it looks like value is "ForceSSOUrl=hooli", which doesn't work. Please clarify the documentation should be "hooli" instead of "ForceSSOUrl=hooli"


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Issue with the new Zoom Meeting SDK for React Native @zoom/meetingsdk-react-native

DescriptionI just bootstrapped a new project with these version :react-native 0.75.3@zoom/meetingsdk-react-native 0.0.1react 18.3.1node 20.14.0npm v10.7.0I downloaded zoom-sdk-ios-6.1.5.16935.zip and zoom-sdk-android-6.1.5.16935.zip and copied Mobile... Show more
  1. Description
    I just bootstrapped a new project with these version :
    react-native 0.75.3
    @zoom/meetingsdk-react-native 0.0.1
    react 18.3.1
    node 20.14.0
    npm v10.7.0

    I downloaded zoom-sdk-ios-6.1.5.16935.zip and zoom-sdk-android-6.1.5.16935.zip and copied MobileRTC.xcframework and MobileRTCResources.bundle in ios repo , and mobilertc.aar in anroid repo. added audio and video plugins to info.plist

    I wanted to test the new zoom react-native wrapper
    I am totally new with react-native and meeting zoom. The project is building successfully and can run it on iphone SE 3rd generation IOS 17.
    I wrapped the whole project with the zoomProvider using a working JWT.
    When I try to join the meeting, nothing happen :
    const onPress = async () => {
    try {
    const res = await zoom.joinMeeting({
    userName: ‘chiheb’,
    meetingNumber: ‘XXXXXXXXXX’,
    password: ‘’,
    });
    console.log({ res });
    } catch (error) {
    console.error(‘Error joining the meeting:’, error);
    }
    };

    I got res : undefined in the console, so it didn’t throw to the error. How could I investigate the issue here please.
    And do you have a working sample project where I can run this new package @zoom/meetingsdk-react-native succesfully ?

    Which iOS Meeting SDK version?
    Knowing the version can help us to identify your issue faster.
    zoom-sdk-ios-6.1.5.16935
    @zoom/meetingsdk-react-native 0.0.1

     

     

    Troubleshooting Routes

    Smartphone (please complete the following information):

    • Device: iPhone SE (3rd generation)
    • OS: iOS 17.5

    Additional context
    Thank you for your help.


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Application Marketplace

Hello! I have a question. I need to create an integration with the Zoom application, which must be used by authorized zoom users to be able to create scheduled meetings in their account. Only those accounts that are registered in our database will be... Show more

Hello! I have a question. I need to create an integration with the Zoom application, which must be used by authorized zoom users to be able to create scheduled meetings in their account. Only those accounts that are registered in our database will be used, the rest will not be counted. The biggest problem is that this integration-application must be used by the users themselves to access their subscriptions and meetings, and for this it is necessary to go through all the stages of publishing the zoom application. Is there any other way to do this?


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Resolved! App Users Export

Our org would like to view all of the users of a particular Zoom App, but there are several pages of users. Is there a way to export this information?

reply-icon Latest Reply - 

Zoom App Marketplace error.code40101

I get an 'error.code40101' when adding Apps after pressing the 'Get' and 'Add' buttons from the Apps Marketplace Dashboard.Steps to reproduce:Launch Zoom Workplace -> Apps -> Add Apps -> Marketplace Dashboard -> Go to a particular App (like Figma) ->... Show more

I get an 'error.code40101' when adding Apps after pressing the 'Get' and 'Add' buttons from the Apps Marketplace Dashboard.

Steps to reproduce:
Launch Zoom Workplace -> Apps -> Add Apps -> Marketplace Dashboard -> Go to a particular App (like Figma) -> Click the Add button

OS: Ubuntu 22.04 LTS
Zoom Workplace Version: 6.1.11 (1545)


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