Hi !!!
We received a notification that our publishable URL is set to expire in one week. Our app has already been submitted to the marketplace and is currently undergoing review. Is there a way to request an extension on the beta publishable URL to ensure our Zoom app remains active throughout the review process.

Thank you

In our zoom webhook events, we are missing some fields and I'm not sure why. 

{"payload"=>{"account_id"=>[redacted], "object"=>{"uuid"=>[redacted], "participant"=>{"user_id"=>[redacted], "user_name"=>"", "participant_user_id"=>"", "id"=>"", "join_time"=>"2024-10-28T18:25:26Z", "email"=>"", "participant_uuid"=>[redacted]}, "id"=>[redacted], "type"=>2, "topic"=>"Some Meeting", "host_id"=>[redacted], "duration"=>20, "start_time"=>"2024-10-28T18:21:36Z", "timezone"=>"America/Los_Angeles"}}, "event_ts"=>1730139927567, "event"=>"meeting.participant_joined", "controller"=>"webhooks/zoom", "action"=>"create"}

You can see both the email and the user name are not available in any of our webhook events, even ones where the user is the host and is authenticated. 

Is this a setting that I need to update?

Hello I opened a new app at https://marketplace.zoom.us/. However, the "Allow" button at the end of the page that opens after clicking the "Add app now" button at the end of the Development section is not working. Nothing happens when I click on it?! Why?!

I am trying to add  the LTI Pro app so I can connect to Canvas LMS. I pre-approved the app in the Zoom App Marketplace, but the "add" button is still greyed out and I cannot add the app to my account. I do have an Education account and have tried pre-approving it both for myself and for the all users and neither option has worked. 

We use Zoom webinars and Pardot (aka Account Engagement). Our Pardot instance has multiple business units, each of which host webinars. We like to use Pardot form to capture registrations, so as to keep our corresponding SF campaigns and Zoom webinars in sync. 

I have had limited success in getting the Pardot app in the Zoom App marketplace to work. A big limitation thus far is that I cannot seem to integrate multiple business units at once. Does this app only support one Pardot business unit at a time? 

Hi all,

I am trying to add the Zoom connector by Fivetran app on the marketplace and I am running into this error.

On the requirements section, it says:

"

I'm facing an issue during the final setup of my Zoom app approval process. I'm being prompted to verify an AWS Lambda API domain that I'm using in my webhook URL.

I control this AWS Lambda API domain but haven't verified it because it belongs to AWS. I'm unsure how to proceed and would appreciate any guidance or solutions.

Here's a breakdown of my situation:

Verified domain: My website domain is already verified.
Unverified domain: The AWS Lambda API domain is unverified.
Webhook URL: I'm using the AWS Lambda API domain in my webhook URL.
Screenshot 

Any help or suggestions would be greatly appreciated. Thank you!

We installed the Pardot App through Marketplace 3-4 months ago.  Things seemed to be working correctly until now.

Recently we've begun having a problem where we are unable to select the Pardot registration/attendee/absentee list.  When we try to access the page, by going to:  Webinars > selecting a webinar > More > Configure, the page where you can select these items pops up on the screen for a fraction of a second, then disappears.  Leaving the screen with some gray bars.

We can't think of anything that we've changed recently that would have this affect.  Any ideas are appreciated.