Zoom Events and Webinars
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Zoom and Learnworlds Platforms

Hi. I am using zoom to host webinars for a Learnworlds platform. At the moment I am struggling to get Learnworlds to recognise the resgistration link from zoom. Does anyone have experience with this who can advise? Many thanks 

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Unable to register for public webinars with my free Zoom account.

I am unable to register for public webinars with my free zoom account. I am trying to join a public webinar hosted by Aurora Energy: https://auroraer.zoom.us/webinar/register/1817338665272/WN_Za6zPKuiQEubkfNhvOTW1g#/registrationHowever, when I enter ... Show more

I am unable to register for public webinars with my free zoom account. 

I am trying to join a public webinar hosted by Aurora Energy: 

https://auroraer.zoom.us/webinar/register/1817338665272/WN_Za6zPKuiQEubkfNhvOTW1g#/registration
However, when I enter my registration information, I get an error saying "This webinar is only for authorized people. Register with a different email address". Although the webinar is clearly a public webinar, and the email adress I use for registration has a free zoom account associated with it. 

I have raised this issue with Zoom in several tickets over the last few months, without getting any helpful response. Now my tickets are simply being closed whenever I create them. 

Anyone else has similar problems, or is there anyone with a free zoom account who has actually been able to register for a public webinar? 


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Registrants for Webinar Stuck in Registration Loop

Hello everyone, Our team has a re-occurring webinar set up for the rest of the week, and today, many of our registrants are stuck in registration login loops, where they are told that they are not registered when they try to enter a webinar session, ... Show more

Hello everyone,

 

Our team has a re-occurring webinar set up for the rest of the week, and today, many of our registrants are stuck in registration login loops, where they are told that they are not registered when they try to enter a webinar session, and told to re-register. And the loop goes on and on. This loop is also occurring on both desktop and mobile. We've tried incognito or clearing the cache, and it still does not work.

 

I have read that this issue was resolved in April 2023 following a bug with custom questions not being answered during registration, but we have no custom questions set up on our registration forms.

 

Is anyone else having this issue recently or can assist an easy way to get out of this loop? We would like to have this resolved by tomorrow morning the earliest.

 

Thank you.


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Resolved! Registration Confirmation Email Contains recurring webinar details

Hi,

 

Is there a way how I can exclude the recurring webinar details in from my confirmation email, if so please suggest how I can remove and restrict it with only the webinar details mentioned.

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Being added to webinars without permission

I'm being added to webinars i didn't sign up for by people i don't know. I don't know how they got my information but i got zoom meeting confirmations and reminders for webinars that I didn't sign up for.And the organizer is obviously very shady. The... Show more

I'm being added to webinars i didn't sign up for by people i don't know.

I don't know how they got my information but i got zoom meeting confirmations and reminders for webinars that I didn't sign up for.

And the organizer is obviously very shady. They use throwaway email addresses as their reply-to email adds. 

 

It's messing up my calendar cos these webinars are automatically added to my calendar.

Isn't this a privacy and personal data violation? How can I stop this?


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Auto-Send Calendar Invite After Registration?

Upon successful registration to a webinar or meeting, Zoom sends a Registration confirmation email to the user with the required details. Can this email be sent as a calendar event that the user can either accept or reject upon receipt? Currently, to... Show more

Upon successful registration to a webinar or meeting, Zoom sends a Registration confirmation email to the user with the required details. Can this email be sent as a calendar event that the user can either accept or reject upon receipt?

 

Currently, to add that event to the calendar, the user has to open the email and then manually add it to their calendar.

 

Do we have any customization change from email to calendar event in Zoom, which will enable them to drop on the user’s calendar directly?


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Recurring webinar invite missing days

Hi! We are setting up a recurring webinar for three dates (april 12, 19 and 26) - after registering, the confirmation email is sent with the .ics file attached - when I open the calendar invite, it is only for two of the three dates. Any ideas why or... Show more

Hi! We are setting up a recurring webinar for three dates (april 12, 19 and 26) - after registering, the confirmation email is sent with the .ics file attached - when I open the calendar invite, it is only for two of the three dates. Any ideas why or idea of a fix? 


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Email font size smaller than 12?

Searching in the Community and blogs, but can't find anything...in Zoom Events, smallest font size is 12. Need to put a long disclaimer on the email and want to use a smaller font size. Is it possible? Thank you!

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Resolved! Webinar Registration Marketing Consent Opt In Option

Is it possible that during the Webinar registration process that a recipient is given an option to conset to receiving marketing emails from our company? We are collecting email addresses during registration and we would like our attendees to opt in ... Show more

Is it possible that during the Webinar registration process that a recipient is given an option to conset to receiving marketing emails from our company?

 

We are collecting email addresses during registration and we would like our attendees to opt in to Marketing, this will help us being caught up in any spam laws in Australia.

 

I would be grateful for any possible solutions that don't require a separate external process.

 

Thank you

Joe


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Self registration to a closed event using a link forwarded by email

Hello!Our work conference is limited to pre-registered participants (by csv upload) who have been forwarded access via an emailed link directly from the Zoom Events platform.After testing we noticed you can forward the sent email (link) to an outside... Show more

Hello!
Our work conference is limited to pre-registered participants (by csv upload) who have been forwarded access via an emailed link directly from the Zoom Events platform.

After testing we noticed you can forward the sent email (link) to an outside person and they can self-register by accessing the join button and requesting a code.

How do I delete this self-registered option?

Thanks 🙂


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