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participants' screen disappear

Hi. I use zoom for college class.This kind of experience never happened before in other zoom classes.Whenever I share my powerpoint screen, the participants' screen disappear.When a student joined zoom, video panel pop out and disappear immediately.I...

error code 1001

hi. I recently starting teaching for a community college. When I went in to use zoom, it gave me an error code 1001. I think it might have something to do with having 2 other accounts, one with another university and one with yahoo. How do i fix this...

can not access ccp.zoom.us

I used to be able to access ccp.zoom.us and come to the Community College of Philadelphia ZOOM page for which I am registered. Now it doesn't come up. Instead I am sent to the zoom.us page. I need to be on ccp.zoom.us to teach my 90-Minute long class...

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