Hello. I am using very small whiteboards. When I try to open them in a new window or the Desktop app, they almost always get stuck on the “shortcut tip” screen sometimes for minutes and won’t display the content. 

Is there a shortcut to dismiss this screen? An option to turn it off for this Board?

I am about to share a whiteboard with over 100 users, and I don’t want them to have the same issue (people I had test it out for me did have the issue too).

For the past six months, I had been using whiteboards during meetings.  Users were able to post to the whiteboards and interact with it.

On Jan 8th, I attempted to use a a whiteboard.  The users could view it, but they were unable to interact with it.  I had not changed the settings.  It has been three weeks now, and users are still not able to use the whiteboard during meetings.  

Participants are unable to annotate the whiteboard anymore.

It seems like an organisational access issue, but it is just a personal account, so I don't have an organisation....

In 'in meeting whiteboard' settings under 'whiteboard sharing defaults' I get the error "your admin has disabled this setting for your organisation".

Any help greatly appreciated!

We are using whiteboard to brainstorm ideas and I can read the text as I type but when I click away the text turns into question marks. About 1/3 of the people collaborating are seeing the question marks. I've checked that I'm using the same version of others. I'm on Mac OS version: 13.4.1 (22F82). Any suggestions? 

I'm a self-employed English tutor and I want to allow my students access to whiteboards after the Zoom, but it says that the administrator (me?) has "disabled collaboration with users outside your organization". I saw someone else's post about something similar, but I'm still unable to fix this. Would love some help please!

Whiteboard worked fine last week - all those in the meeting could edit the active whiteboard. This morning, only I can (as the owner). I opened it as usual in "collaborating" mode. I've tried creating a new whiteboard. Again, other participants can only view it, but can't collaborate. I checked to see if there was a Zoom update available. There was, and I installed it. Still have the problem.

Help! I need to have this working for a convention next week!