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Webinar registration limit

ConnectingEU
Explorer
Explorer

Good morning,
I have a plan for Webinars with 1,000 viewers.

 

I wanted to ask if once we reach 1,000 registrants the registration process ends automatically, or if the 1,000 viewers limit only refers to those who actually attend the webinar.

 

In other words: with our plan, can 2,000 people sign up for the webinar (even if only the first 1,000 accessing people can actually attend)?

 

If the answer is yes, is there a way to redirect surplus subscribers to another platform where they can stream privately?

 

Thanks a lot!

2 ACCEPTED SOLUTIONS

DeniseLahat
Community Champion | Customer
Community Champion | Customer

Yes, the registration is not limited, only people actually attending as you wrote.  When the webinar reaches capacity you can redirect to livestream

 If this as helpful pls accept as solution,

Denise Lahat
_____________________________
Need more help? Hire a ZoomPro - https://zoompros.guru
and join our FB group https://www.facebook.com/groups/zoomeventpros

View solution in original post

ZoomZoom
Community Champion | Employee
Community Champion | Employee

Hi,

 

Yes. You can have unlimited registrations or you can set a registration limit but the total number of attendees who can join a webinar concurrently is based on your Zoom Video Webinars plan.

 

If your webinar has reached capacity and attendees are unable to join through Zoom, you can leverage live streaming through FacebookYoutubeWorkplace by Facebook, or a custom live streaming service to allow them to view the webinar

 

For reference: 

https://support.zoom.us/hc/en-us/articles/360044476331-Managing-webinar-live-stream-redirect 

https://explore.zoom.us/docs/doc/Zoom-Video-Webinars-FAQ.pdf 

 

Hope it helps.

 

If this answer helps you, please hit the “Accept as Solution” button.
Thank you,

ZzZz

View solution in original post

2 REPLIES 2

DeniseLahat
Community Champion | Customer
Community Champion | Customer

Yes, the registration is not limited, only people actually attending as you wrote.  When the webinar reaches capacity you can redirect to livestream

 If this as helpful pls accept as solution,

Denise Lahat
_____________________________
Need more help? Hire a ZoomPro - https://zoompros.guru
and join our FB group https://www.facebook.com/groups/zoomeventpros

ZoomZoom
Community Champion | Employee
Community Champion | Employee

Hi,

 

Yes. You can have unlimited registrations or you can set a registration limit but the total number of attendees who can join a webinar concurrently is based on your Zoom Video Webinars plan.

 

If your webinar has reached capacity and attendees are unable to join through Zoom, you can leverage live streaming through FacebookYoutubeWorkplace by Facebook, or a custom live streaming service to allow them to view the webinar

 

For reference: 

https://support.zoom.us/hc/en-us/articles/360044476331-Managing-webinar-live-stream-redirect 

https://explore.zoom.us/docs/doc/Zoom-Video-Webinars-FAQ.pdf 

 

Hope it helps.

 

If this answer helps you, please hit the “Accept as Solution” button.
Thank you,

ZzZz