cancel
Showing results for 
Search instead for 
Did you mean: 

Audio problem while using a video

lqoperations
Newcomer
Newcomer

When hosting a webinar, and attempting to show a video, the participants cannot hear the audio from the video, but I can hear it through my laptop. I assume I have some audio setting not properly selected. HELP!

2 REPLIES 2

DeniseLahat
Community Champion | Customer
Community Champion | Customer

are you sharing using share screen\advanced\video (the video should be on your computer, not youtube,etc)

 

Denise Lahat
_____________________________
Need more help? Hire a ZoomPro - https://zoompros.guru
and join our FB group https://www.facebook.com/groups/zoomeventpros

Gwennc
Newcomer
Newcomer

My YouTube video plays and I can hear on my computer  ,but no sound for the participants... I have checked the settings, and everything looks right, still no sound for participants