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Why I can't share whiteboard (premium account)?

mayadob
Listener

I can't share a whiteboard by a mobile device (I have a premium account). I can shere only from PC and participants can't edit. While the settings allow the participants to edit.

Where is the problem?

2 REPLIES 2

Bri
Zoom Moderator
Zoom Moderator

Hi @mayadob , thank you for posting your question! It might be worth noting that Zoom Whiteboards can only be viewed and edited using the Zoom mobile app on a tablet or iPad. If you're using the Zoom mobile app on a smaller mobile device, such as a phone, you will only be able to view Zoom Whiteboards, not edit. Does this help?

 

https://support.zoom.us/hc/en-us/articles/4410916881421-Getting-started-with-Zoom-Whiteboard

 

 

I fount the witheboard settings. Now it's OK.