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Left Hand Icons


I used the Whiteboard feature as recently as last week. Today, there are no left-hand icons, so I can't write anything. As a Zoom math tutor, a collaborative whiteboard is pretty important. I'm thinking the screen size got changed? Or I hit something that hid the icons? Talking with support I was told to log out and back on, make sure I had the most updated version, etc. That's all wise, but still no icons! Any suggestions?


Community Champion | Customer
Community Champion | Customer

Hey @ShemaYisrael 👋
Zoom Whiteboards can only be viewed and edited when using the Zoom mobile app on a tablet or iPad. When using the Zoom mobile app on a smaller mobile device, such as a phone, you will only be able to view Zoom Whiteboards.