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Browse Backgrounds2022-10-12 10:03 PM - edited 2022-10-25 12:33 PM
Hello,
I am tutoring a student and want to use a whiteboard during our meetings, but the whiteboard option never shows up when I go to screen-sharing options. I have read many articles and checked several settings, such as making sure annotations and whiteboards are both enabled, however, I cannot get the whiteboard option to show up when I am in a session. Is there something I am overlooking?
Thank you!
2022-10-13 11:44 AM
Hi Carolineth,
Whiteboards should be found along the toolbar within a meeting and not in the share screen menu.
2022-10-14 02:34 PM
Thank you very much for your reply. Unfortunately, that isn't how my Zoom toolbar looks- some of those options aren't showing up on mine, including the whiteboard, but I truly appreciate your time.
2022-10-25 11:38 AM
hi carolineth,
please check your account settings->whiteboard. please see attached screen shots.
please see whiteboard admin guide.
2022-10-25 12:34 PM
Thank you for your time! Unfortunately, it still isn't working for me or the two people I asked for help in person, so I guess I'll probably just live without the whiteboard. Thanks again.
2022-10-25 12:42 PM
do you have the current windows client 5.12.3. if not, click check for updates.
thanks, eliot
2022-10-25 01:53 PM
Thank you very much; I'll look into this. Take care! 🙂