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when i click on the chat, the chaat starts scrolling down all through the messages

Rick7
Listener

Every time I chose a person to chat, zoom chat appears to scroll through the previous conversations, and I cannot type in the chat box until it finishes scrolling.

I have updated the software and i reinstalled it and it did not fix the issue.

how fix this 

1 REPLY 1

CarlaA
Zoom Moderator
Zoom Moderator

Hi @Rick7, thank you for reaching out via the Zoom Community! Apologies for the delay in response. 

 

Just to confirm, this is happening in the Zoom app team chat not the in-meeting chat correct?


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?