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problems with audio

emanuelaG
Listener

from today Zoom doesn't recognize my audio tools. it says no audio connected but  the audio works perfectly on my pc and in googlemeet

What can I do?

1 REPLY 1

ZoomTestKitchen
Community Champion | Customer
Community Champion | Customer

I would start by confirming that Zoom has a microphone and speaker selected. Sometimes good to start with "Same as System", since you have said that you system is working just fine.

 

If that doesn't fix it, then I would uninstall Zoom and reinstall it.

 

 

Jeff Widgren

#ZoomTestKitchen

Jeff Widgren | Host of Zoom Test Kitchen