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credit issue

dctcao
Listener

I applied for annual and cancelled and it was debited.

1 ACCEPTED SOLUTION

RN
Zoom Moderator
Zoom Moderator

Hi @dctcao, if you would like to request a refund, you may do so by contacting our Billing Department support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 as they can assist you with that request.

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

1 REPLY 1

RN
Zoom Moderator
Zoom Moderator

Hi @dctcao, if you would like to request a refund, you may do so by contacting our Billing Department support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 as they can assist you with that request.

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!