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camera issue after updated zoom on 9/1/23.my camera during zoom meeting pis flutter and crashes

meh1
Listener

when i updated lated zoom version on 9/1/23.afterthat whenever I use zoom meeting my camera video flutter and image crashes.now what to do.

3 REPLIES 3

DoctorWho
Community Champion | Customer
Community Champion | Customer

@meh1 

Please try this:

 

Currently installing an older version of Zoom is the only way to fix it, below an official link for the latest version on 5.12.x for macOS. You'll need to uninstall your current version with Zoom open via the menubar. Make sure to avoid any update prompts until a fixed version has been installed.

 

Zoom Client 5.12.9 [macOS]

https://zoom.us/client/5.12.9.13190/Zoom.pkg

 

Windows :

5.12.9 64-bit:

https://cdn.zoom.us/prod/5.12.9.10650/ZoomInstaller.exe?archType=x64

 

5.12.9 32-bit:

https://cdn.zoom.us/prod/5.12.9.10650/ZoomInstaller.exe

This is the only way I have managed to solve the problem, thank you sooo much!!!!

LibraryTechGirl
Listener

Thank you so much DoctorWho for replying. We will do just that.