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account - I am paying £14.39 per month and yet zoom is telling me I only have the free account> Why?

MY58
Listener
 
2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hey, @MY58 and @2j --

 

This is a common issue.


You need to assign your newly purchased license to your user account. See this web page for assistance:
https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License 


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !

Bri
Zoom Moderator
Zoom Moderator

Hi @MY58! If you found @Ray_Harwood's post helpful, don't forget to accept it as a solution