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Zoom Still basic After Make Payment

MODESTIA
Listener

Why my zoom plan still basic after im done make payment,,, its already 1 week!!

 

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, 
You need to assign your newly purchased license to your user account. See this web page for assistance:
https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License 

Follow these steps taken from the article:

  • Sign in to the Zoom web portal.
  • Click User Management, then Users.
  • Locate or search for the user who you want to assign a license. There will likely only be your single account – click your account
  • Click Edit at the end of the user row. This will open a window.
  • Choose the User Type to assign, selecting “Licensed”.
  • After choosing the User Type, use the drop down to select the license. There should be an indication that you have 1 available user license. Click that.
  • (Optional) Assign add-ons by checking the boxes for the add-on. You will not likely have any add-ons, so skip this step.
  • Click Save.

The license is now applied to the user and you can use it immediately.


Ray - Need cost-effective Zoom Events Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

YaBoiB
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@MODESTIA

 

 Can you please let us know if the solution that @Ray_Harwood provided to you was helpful? 

 

Thanks, 

Brandon


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?