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Is it at all possible to recover a recording deleted automatically?

mr8150a
Listener

I recorded a meeting last month on the 6th, and thought that it downloaded automatically to my windows media player. It turns out that it did not, and I missed the window by a few days and cannot find the recovered file. Is there any possible way to still access this recording?

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @mr8150a,

 

 Please see this Zoom Support article  on recovering Cloud recordings. If it’s not in the Trash area, I’m afraid it’s  gone. 


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !

Sangy_Arce
Listener | Zoom Employee
Listener | Zoom Employee

Hi,

 

You can check the deleted recordings under your trash files. 


Deleted recordings stays  within 30 days.

After these 30 days, deleted recording field will move to a permanent deletion state where these files will permanently delete within 24 hours.

After this action is completed, these files can’t be recovered.