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Hi @meikay can you please elaborate on the location of the profile picture you're referring to? A screenshot for a visual representation of the location you're referring to would help best. 🙂
Looking forward to your reply!
Here's some support article on how to access or customize your profile. (https://support.zoom.us/hc/en-us/articles/201363203-Customizing-your-profile#h_01F6MWFRY3D62ANBVYSB7...)
How to access your profile
Profile information and picture section
Profile Picture: Click your profile picture to add or change it. You can also adjust the crop area on your current picture or upload a new one. You can delete your profile picture by clicking Delete.
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