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Editing chats not available, even after Advanced Encryption is turned off?


When I set up Zoom for my company I originally had Advanced Encryption turned on. After discovering that content was still encrypted with this setting turned off, and the downsides outweighed the upsides (for us), I turned it off. However, it is still not possible to edit chats in channels created before I turned the setting off. Some of these chats are the busiest and most important ones, so this limitation is a bit annoying.


Is there any way to fix this?


Zoom Moderator
Zoom Moderator

Hey @yangmusa, you can't edit messages if your admin enabled advanced encryption for chat 


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As I mentioned in my first post - I set up Zoom, I'm the admin. I turned advanced encryption off - but editing is still not possible in channels created before I turned advanced encryption off.