Discover Zoom success stories and upcoming events! Explore our Customer Success Forum & Events page.
Visit NowEverything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Collaborate over video without scheduling a meeting
Remove the hassle of traditional scheduling with Zoom Scheduler
Simplify communication and drive engagement with Workvivo
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Optimize contact center agent performance and engagement
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Hardware purchase and subscription options
Flexible subscription plans for hardware
Protect certain data at rest with your own encryption keys
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds2022-07-15 08:58 AM - edited 2022-07-15 09:55 AM
Has anyone had a problem where search results in Zoom Chat (outside meetings) don't display complete results? A colleague and I recently did a little test where we searched for a person's name who we knew had been discussed over the last few days. My most recent result was accurate but hers was not - a number of days ago was her first result whereas mine was yesterday. Why does this happen? Makes it difficult to any confidence in the search results!
2022-07-15 09:57 AM
Hello,
My name is Brandon. Thanks for joining the Zoom Community! Have you attempted this on the latest software? I am on a MacOS with 5.11.1 and I have noticed that the search results are much cleaner now and more accurate. I have seen in past releases that the search results were lacking, but it seems to have been fixed now in the latest release.
Thanks,
Brandon
2022-07-18 07:28 AM
Thanks for the reply, we'll give that a try. We think is likely has to do with using multiple platforms to interact on the same account, and the search function looking at some separate, outdated cache rather than what we see when we actually browse the chat? Can see the guys name in the chat/channel more recently than the search shows it. Anyway, hopefully a version update will help.
2022-07-18 09:41 AM
Have you tried out the new Folders function on the Zoom Desktop Client? I really, really like this feature. It helps me keep all of my channels organized.
Regards,
Brandon
2022-07-21 03:33 PM
Confirmed software is fully updated but no difference: performing the same search on different machines still results in different results.