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2 x zoom Pro licenses purchased. but not activated. more than 30 days have passed, how do I activate

ChrisWiliamson
Listener

Hi 2 x zoom Pro licenses purchased by our finance team. but due to illness they where not activated. more than 30 days have passed, How do I get another activation link sent?

1 REPLY 1

Vinnie
Community Champion | Customer
Community Champion | Customer

Hello @ChrisWiliamson 

Once the licenses are purchased they get added to the Zoom Account. The Administrator of the account need to allocate the License(s) to the user(s) that need(s) it.

This Zoom document shows where to go and how to assign the license(s):

🔗https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses 

 

I hope this helps.